Subject	Unless you're prepared to go to small claims court it
Posted by	doug8867 on May 21, 2008 at 9:26 PM
	This message has been viewed 145 times.
In Reply To	If a vendor makes a mistake, what should they do about it? posted by AntiHero on May 21, 2008 at 08:57 PM
Message	doesn't matter what other vendors would do, or what is fair, or even what you "demand". It only matters what the vendor that sold you the wrong part will do. Technically, unless the vendor's policy states otherwise, sending you a free new part is probably all they have to do. If they choose to pay you some amount for the R/R that you will have to do again then that would be a nice gesture. However, determining what the fair amount/time is may be up for debate, especially since you did the work yourself. i.e. perhaps you work slower than a certified mechanic. (just playing devils advocate here). My guess is that unless it's a crazy high amount it's still not going to be enough in your mind if it took you as long as you said it did. It sounds like an unfortunate situation and an honest mistake. Hopefully you and your vendor can come to some mutually agreeable arrangement.
Follow Ups	If a vendor makes a mistake, what should they do about it? - AntiHero 20:57:33 05/21/08 what did the vendor say? - genic 21:22:20 05/21/08 just found out an hour ago... - AntiHero 21:24:35 05/21/08 Can you be more specific with the details? Or are you - Dave N 21:27:39 05/21/08 if they handle it well, id rather not name them (n/m) - AntiHero 22:44:27 05/21/08 What if it happens to someone else? If it happened - twinturbineZ 22:56:56 05/21/08 So this question was not really a question on what you - ZX 2B U 07:22:45 05/22/08 no, the vendor is not on tt.net as far as i know (n/m) - AntiHero 09:29:10 05/22/08 2nd (n/m) - Piranha(AZ) 01:42:23 05/22/08 Unless you're prepared to go to small claims court it - doug8867 21:26:28 05/21/08 Yup, the vendor should replace the part, but the labor - ThunderZ 21:59:53 05/21/08 He should replace the part with correct part and eat his - ShakaShaun(Denver) 21:27:36 05/21/08 Funny you should ask. - Kenny 21:28:24 05/21/08 wish it was z1. id be thrilled if they paid for local labor (n/m) - AntiHero 22:15:17 05/21/08 lol! ooops (n/m) - twinturbineZ 22:15:55 05/21/08 Not so subtle fishing expedition? - SeedyROM 23:42:14 05/21/08 I think the most you can expect is the item replaced - twinturbineZ 22:22:10 05/21/08 still gotta be R&R'd again. they can pay for that. (n/m) - AntiHero 22:31:12 05/21/08 Yeah..I hear you...but ultimately your should now what - twinturbineZ 22:38:29 05/21/08 looked identical. no way to tell. (n/m) - AntiHero 22:43:48 05/21/08 what looks identical! - gt300zxtt 23:35:35 05/21/08 what's R&R'd mean? (n/m) - moxie (SF) 01:08:32 05/22/08 Removed and replaced. (n/m) - Dave N 02:44:36 05/22/08 Why? - ImTheDevil 10:22:24 05/22/08 What's the part? (n/m) - ZXRider(SoCal) 23:57:54 05/21/08 Really depends on the situation. We need to know the - 94Z32XTT 02:23:58 05/22/08 My thoughts - ImTheDevil 10:20:16 05/22/08 Any updates?? (n/m) - ImTheDevil 12:27:56 05/22/08 update - AntiHero 12:58:03 05/22/08 Re: update - Alex_SlicktopTT (WA) 02:17:54 05/23/08
Post a Followup	You cannot reply to this message because you are not logged in.